MISSION. MEMBERS. SERVICE.
The Alabama Primary Health Care Association is the professional association representing the operational, clinical, and financial interests of community health centers. Health centers are the cornerstone of Alabama’s primary care system and represent the largest group of primary care providers serving over 350,000 medically underserved patients annually across 166 community locations.
We are a catalyst for high performance, optimizing the value and impact of health centers through quality and outcomes. As a change leader, APHCA provides services to optimize the value and impact from its Network on quality, population health, the experience of patients and staff, and cost-efficiency of care.
APHCA is compelled by a vision of a future in which its health care Network is recognized as a leading value-based, patient-centered system of care.
We care passionately about the people we work with and those we serve. We believe everyone has value and intentionally build relationships with and invest in them to help them reach their highest levels of performance potential as individuals, teams, and organizations.
We understand the needs of others and work with urgency to achieve results through a service-first approach: Active listening, empathy, crucial and accountable conversations, and influence while thinking beyond day-to-day realities and seeing the bigger picture. We leverage our time, talents, and resources to help others optimize performance to their fullest capacity.
We work together to understand what needs to be done and acquire expertise and resources to develop, implement and sustain solutions that empower teams, drive high performance, and improved outcomes. We are one team and measure ourselves against the highest standards of integrity, performance, and fiscal responsibility and will exceed expectations through continuous improvement and the delivery of remarkable services.
We believe people are inspired to do their best work when engaged in relationships and processes that contribute to something bigger than themselves. We focus on the quality and impact of programs, products, and services to achieve meaningful performance improvement in operations and outcomes.
1. Respect others.
2. Be friendly and approachable.
3. Communicate as personally as possible.
4. Assume positive intent.
5. Be a source of acknowledgement and appreeciation.
6. Attitude is everything.
7. Work skillfully.
8. Practice blameless problem solving.
9. Think systematically.
10. Orient to solutions, not problems.
11. Deliver remarkable service.
12. Do the right thing - always.
13. Find a way.
14. Be a fanatic about response time.
15. Follow up on everything.
16. Check the ego at the door.
17. Seek to understand others.
18. Listen and learn without judgement.
19. Communicate to be understood.
20. Do what's best for the team.
21. Make a dent in the universe.
22. Take personal responsibility.
23. Get the facts.
24. Speak straight.
25. Share information.
26. Don't overreact.
27. Maintain confidentiality.
28. Honor your commitments.
29. Be there for each other.
30. Have fun!
31. Appearance counts.
32. Be obsessive about organization.
33. Be process oriented.
34. Be meticulous with the details.
35. Deliver results.
36. Look ahead and anticipate.
37. Be relentless about growth.
APHCA takes a unique approach to strengthening its community health Network by developing individuals, optimizing team performance, and leveraging advanced care models. This approach creates the framework which improves quality and health outcomes, enhances patient and staff experiences, and reduces the cost of care.
APHCA has led:
- Adoption and implementation of electronic health record systems at a level above the national average;
- Achievement and optimization of patient centered medical home recognition through The Joint Commission and/or NCQA at a level that is 70% higher than other states;
- Advancement of health IT and quality at a level that is 84% higher than other states; the 9th highest level of performance among health centers nationally;
- Provision of care to 20% more patients per health center than served in other states; and
- Demonstration of continued readiness and full program compliance at a level three times higher than health centers nationally.
Alabama’s community health centers are at the forefront of Alabama’s primary care system in providing high quality, cost effective health care services to over 300,000 Alabamians across 173 different practice locations statewide. Health centers are comprehensive primary care systems that welcome all patients across all age groups, regardless of income or insurance status. While not free clinics, health centers provide affordable medical, dental, behavioral health, vision, and enabling services under one roof. APHCA’s health centers employ nearly 2,000 Alabamians, including almost 500 providers, and have a statewide economic impact of $346 million annually.
Compared to private primary care providers, health centers serve more publicly insured recipients and uninsured patients with very low incomes who generally have higher occurrence of chronic disease: 46% have no health insurance coverage, 28.5% have Medicaid, 10% have Medicare, and 15% have private insurance coverage.
Health centers are leading practice transformation efforts by operating within nationally recognized care platforms designed to reduce health disparities and improve the health outcomes of patients and communities. Alabama’s health centers have joined together to form the Intelligent Care Network, a statewide network of health centers demonstrating how primary care systems can increase quality and improve patient outcomes while reducing costs. With values rooted in patient-centered, team-based, and technology-enabled care, the Intelligent Care Network is a leader in population health management.
For 36 years, APHCA has been committed to strengthening and growing a Network of community health providers that improve population health by expanding access to affordable primary care and prevention services. Working with members, partners, and stakeholders we educate, motivate, and support high performance through patient-centered systems of care, continuous improvement, advanced health information technology, and the adoption of proven standards and practices.
We cannot – and do not – work alone. APHCA engages stakeholders through collaborative agreement, key initiatives, strategic partnerships, membership programs, and services designed to meet the unique needs of community health systems. Contact us to learn how you can get involved.
Recruiting Referral Program
Recruiting in primary care comes with a unique set of challenges. Not only is it difficult to recruit providers and allied health care in rural areas, but health centers generally serve a population with complex health conditions that is aging and becoming increasingly diverse. Furthermore, FQHCs are typically not equipped with a full-time recruiter on staff to effectively strategize and market opportunities and interview candidates to ensure a good fit.
As the voice for community health centers, APHCA recognizes these challenges and has strategically developed a Recruiting Referral Program to offer its members access to experienced recruiters from various reputable firms who have years of experience recruiting for rural and underserved areas. By collaborating with APHCA, recruiting firms can gain access to member organizations and can positively impact the community health center network by offering reduced time-to-hire, cost reductions and quality of hire.
APHCA’s Recruiting Referral Program was developed for recruiting firms that wish to build long lasting, successful relationships with APHCA and its members. Eligible collaborators include representatives from contingency and retained firms offering permanent placements for both medical providers and allied health workers and must be approved through APHCA’s application process. From direct introduction of key stakeholders to opportunities for presentation and showcase, to opportunities for key collaboration—referral status with APHCA opens doors to better know and understand Alabama’s safety net arena thus providing a recruiting pipeline for the future.