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FTCA & PCMH Deep Dive

April 6, 2023 @ 10:00 am - April 7, 2023 @ 12:00 pm

Venue: APHCA Training Center

Presenter: Sharon Parker, APHCA

Audience: Medical Directors, Risk Managers, Compliance Officers, CEOs, COOs, CMOs, CFOs, Grants Managers, Human Resources Managers.

Part 1: FTCA- April 6 –  10:00 AM – 4:00 PM

This training will cover any FTCA emerging issues affecting community health centers including the recent history of FTCA cases and the impact on health centers. Attendees will also review fundamental changes in the FTCA program such as the addition of FTCA coverage for volunteers, as well as the substantial changes made to the deeming application to bring it into alignment with the Health Center Compliance Manual. Attendees will understand what triggers a FTCA Site Visit and common best practices in the FTCA claims process and discuss those actions that could jeopardize coverage for your health center.

Part 2: PCMH- April 7 – 9:00 AM – 12:00 PM

This training will cover how to operationalize the patient-centered medical home (PCMH) which will include a review of the six concepts outlined in the NCQA PCMH standards as well as the evidence required to attain/maintain recognition.  Attendees will understand how to implement and sustain a PCMH system of care and use data to tell their stories.  Attendees will also learn to use patient-centered huddles to identify and thus be able to close gaps in care.


April 6, 2023 @ 10:00 am
April 7, 2023 @ 12:00 pm


APHCA Training Center
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